(Salary data is aggregated from 103 job samples posted at CareerViet.vn)
Paid by Experience
Percentage Increase / Decrease with Average Salary
< 1 yr
-8.4%
1 - 4 yrs
7.5%
An entry-level Customer Service Executive with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of 9.8 based on 32 samples.
An early career Customer Service Executive with 1-4 years of experience earns an average total compensation of 11.5 mil VND based on 96 samples.
An entry-level Customer Service Executive with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of 9.8 mil VND based on 32 samples.
An early career Customer Service Executive with 1-4 years of experience earns an average total compensation of 11.5 mil VND based on 96 samples.
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Gender Breakdown
Female
12%
Not Required
87%
Description of Customer Service Executive
*Job Description:
- Receive and respond to product inquiries, provide information, and support customers through the company's communication channels.
- Handle conflict situations and complaints from customers.
- Provide detailed information about the company's products and services to customers.
- Prepare reports, statistics, and analyze customer data as required.
- Collect feedback and suggestions for improvement from customers.
- Perform other tasks as required by superiors.
*Job Requirements:
- College graduate.
- Experience in a similar position.
- Proficient in office computer applications.
- Strong communication skills, persuasion ability, and good problem-solving skills.
- Dynamic and agile.
- Knowledge of English is an advantage.
*Benefits:
- Basic Salary: 7,000,000 - 10,000,000 VND + KPI Bonuses.
- Holiday bonuses, Tet bonuses, etc.
- Participation in social insurance (BHXH), health insurance (BHYT), and other company benefits as regulated.
- Extracurricular activities and annual vacation.
- Professional and dynamic working environment.
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Related Job Tag
These are the skills employers want to see on your resume for Customer Service Executive.